// In Site Code (make sure Dev Mode is enabled) import wixLocation from 'wix-location'; import { session } from 'wix-storage'; $w.onReady(() => { // Check for the gclid parameter in the URL const gclid = wixLocation.query["gclid"]; if (gclid) { // Store it in session storage (persists during the visitor’s session) session.setItem("gclid", gclid); console.log("gclid captured:", gclid); } });
top of page
Search

Do People Still Use Travel Agents? Future Predictions

  • Writer: Joshua Rich
    Joshua Rich
  • Sep 10
  • 3 min read

September 10, 2025

Two people study a map on a desk. One points with a pen, the other types on a laptop. Bright light fills the room. Notes and magnifier nearby.

Introduction

Have you ever wondered, "Do people still use travel agents?" With the rise of online booking platforms and DIY travel planning, it might seem like the traditional travel agent is fading into obscurity. However, the reality is quite the opposite: travel agents are evolving, and those who adapt are thriving more than ever. In this blog, we will explore future predictions about the travel industry and how travel agents, fortified by host agency support and strong supplier partnerships, continue to demonstrate the benefits of their expertise. Let’s dive into the future of travel agents.


The Resilient Role of Travel Agents


A Transformative Industry

Despite the surge in online options, travel agents are far from obsolete. In fact, many travelers prefer the personalized touch that professionals can provide. Recent statistics indicate that the demand for travel agents is on the rise, as more people look for stress-free travel planning. As travelers seek unique experiences, travel agents are stepping up to fulfill this need, showcasing why understanding the travel agent career guide is essential for anyone considering this path.


Travel Agent Career Guide: Adapting to Change

For those contemplating a career in travel, staying updated with industry trends is crucial. Here are a few key points from our Travel Agent Career Guide:


- Emphasis on Specialization: Niche markets are on the rise. Whether it's luxury getaways, adventure travel, or sustainable tourism, specializing in an area can help you stand out in the marketplace.

- Personalized Services: Clients appreciate tailor-made experiences, where your expertise can truly shine. Use your knowledge to curate unforgettable itineraries that reflect individual preferences.

- Navigating Technology: Leveraging the right technology tools, supported by host agency resources, can increase efficiency and improve service quality for your clients. Embrace new platforms for booking management or customer relationship management to optimize your workflow.


Future Trends Affecting Travel Agents


The Impact of Host Agency Support

The role of host agencies has become increasingly essential for travel agents navigating these changes. Host agency support delivers numerous advantages:


- Training and Certification Resources: Continuous learning is vital for growth. Host agencies provide access to certification and training resources that keep agents informed about the latest developments in travel.

- Access to Supplier Partnerships: Strong relationships with suppliers enable travel agents to offer exclusive deals and promotions—benefits that online bookings simply cannot match—enhancing overall travel agent benefits for clients.


Growing Preference for Human Interaction

In this digital age, human interaction is becoming increasingly desirable. After years of screen-focused communication, many travelers find themselves yearning for the personal connection that only a travel agent can provide. Here are some reasons this trend is likely to continue:


Four businesspeople in white shirts and ties are gathered around a tablet, intently discussing. Office setting, bright lighting.

- Expert Advice: Agents provide insights that no algorithm can replicate. With their in-depth destination knowledge and insider tips, they help travelers avoid common pitfalls.

- Support During Crises: Especially in uncertain times (like a pandemic), having a travel expert to manage changes and cancellations can be invaluable. This level of dependability fosters trust with clients.


Embracing Sustainable Tourism

As awareness about climate change and responsible travel practices rises, travelers are increasingly seeking green options. Travel agents who embrace sustainable tourism practices can attract eco-conscious clients interested in:


- Sustainable Destinations: Possessing knowledge about eco-friendly accommodations and activities will serve the needs of clients wanting to minimize their environmental footprint.

- Ethical Partnerships: Collaborating with suppliers that prioritize sustainability can enhance your reputation as a responsible agent, ultimately benefiting your clients' travel experiences.


The Benefits of Using a Travel Agent


Expertise and Convenience

Travel agents save clients significant time and effort by managing every detail of a trip. Some specific benefits include:


- Tailored Experiences: Most clients appreciate custom itineraries designed to match their specific interests and preferences.

- Price Comparisons: Agents have access to multiple suppliers and often can secure better rates than those available online, showcasing the true travel agent benefits.


Stress Relief in Planning

The vacation planning stage can be overwhelming, but travel agents are here to help. They handle all the intricate details, enabling clients to look forward to their trips rather than stressing over the logistics.


Conclusion

In conclusion, the question "Do people still use travel agents?" has a definitive answer: yes! The travel industry is poised for an exciting future, and travel agents play a vital role in this transformation. With host agency support, strong supplier partnerships, and an emphasis on sustainable tourism, travel agents will continue to thrive. If you're interested in starting a travel agent career or enhancing your current role, consider tapping into the wealth of resources available through host agencies, including certification and training opportunities.


Looking for more information on how to get started? Explore our training and certification resources, and embark on your journey toward a fulfilling career in the travel industry!


bottom of page