Entry Level Travel Agent Jobs: Remote vs. In-Office — What to Choose
November 13, 2026
Are you thinking about starting a career as a travel agent? With the travel industry growing, there are plenty of opportunities for entry-level positions that can jumpstart your journey.
But here's the big question: Should you go remote or work in an office?
This decision matters more than you might think. Let's break down the real advantages and challenges of each option so you can choose the path that fits your life and goals.
Your First Steps to Becoming a Travel Agent
Before we dive into the remote vs. in-office debate, let's cover the basics of getting started:
Research the Industry
Understanding different travel sectors—leisure, corporate, group travel—helps you figure out where you want to focus your energy.
Get Training
Look for travel agent training courses or certifications that match your goals. These programs teach you the essentials: travel planning, customer service, and destination knowledge.
Partner with a Host Agency
Joining a host agency like Gateway Travel gives you resources, support, and connections you wouldn't have on your own. Gateway offers four commission packages (60% to 90%), a free CRM, and dedicated teams for both new agents and experienced advisors looking to grow.
Training Options That Actually Work
While some entry-level positions don't require formal training, credentials give you an edge. Here are a few options worth considering:
Online Courses
These let you learn at your own pace while juggling other commitments.
Certification Programs
Earning certifications from recognized institutions boosts your credibility with clients and suppliers.
Internships or Apprenticeships
Hands-on experience teaches you things no course can—like how travel agencies actually operate day-to-day.
Remote vs. In-Office: The Real Trade-Offs
Advantages:
- Flexibility – Set your own schedule around personal commitments
- No Commute – Save time and money by eliminating the daily drive
- Wider Client Base – Work with clients from anywhere, not just your local area
Challenges:
- Isolation – You might miss the energy and friendship that comes with office colleagues
- Self-Discipline – Working from home requires strong time-management skills when distractions pile up
- Virtual Support – Getting help through Slack or email can take longer than walking over to someone's desk
In-Office Positions
Advantages:
- Structure – A set schedule and physical workspace help some people stay focused
- Immediate Support – Get real-time feedback and answers from colleagues sitting nearby
- Built-In Networking – Daily interactions with coworkers can lead to mentorships and career opportunities
Challenges:
- Fixed Schedule – Less flexibility for personal appointments or family needs
- Commuting – Time and money spent on traffic or public transportation adds up
- Location-Dependent – You're tied to one geographic area
What You Can Expect as a Travel Agent
Whichever path you choose, here's what the job offers:
Commission-Based Income
Your earnings grow as you gain experience and build your client base. Gateway guarantees on-time commission payouts twice monthly.
Travel Perks
Most agents enjoy discounts on personal travel and opportunities for fam trips to explore destinations firsthand.
Variety
From planning itineraries to managing bookings, your day-to-day work stays interesting. No two days look the same.
Tips for Succeeding as a Remote Travel Agent
If you're leaning toward remote work, here's how to set yourself up for success:
Create a Real Workspace
Set up a designated office area—even if it's just a corner of your bedroom—to help you mentally shift into work mode.
Master the Technology
Get comfortable with booking systems, CRM tools, and communication platforms. Gateway provides a free CRM with all packages and hands-on supplier training workshops twice a year.
Build Accountability
Establish a routine using to-do lists or time-tracking apps to stay on track when there's no boss watching.
Making Your Choice
The best option depends on what matters most to you. If flexibility and eliminating a commute sound appealing, remote work might be your answer. If you want structure and immediate support, an office setting could be the better fit.
Think about your work style, your life situation, and where you want to be in five years. Either way, you're not making this decision alone.
Gateway Travel supports agents at all experience levels with resources like live training sessions twice weekly on Facebook and YouTube. The team responds to emails in under two hours (from actual humans) and answers questions in the agent group within minutes.
Ready to start your travel career? Explore what Gateway Travel offers and find the support you need to succeed.
