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Get Your Guide Travel Agent vs. Viator: A Head-to-Head Comparison

  • Writer: Joshua Rich
    Joshua Rich
  • Sep 28
  • 4 min read

September 28, 2025

Smiling man in glasses at a desk, typing on a laptop. A blurred small plant and white mug are in the foreground. Warm, cozy setting.

In this article, we will conduct a comprehensive comparison between Get Your Guide Travel Agent and Viator to help you make an informed decision for your travel business. We will cover crucial aspects, including training on working with suppliers, comparing commission structures, gathering agent opinions in our community, sharing our industry expertise, and exploring our booking technology options.


An Overview of Get Your Guide Travel Agent and Viator

Before we delve into the specifics, let’s briefly introduce what each platform offers.


Get Your Guide Travel Agent is an effective platform that empowers agents to provide tours, activities, and experiences worldwide. This tool equips agents with vital resources and insights to enhance their travel sales.


Viator, part of the TripAdvisor family, is another prominent booking platform for tours and activities, designed primarily for travelers in search of unique experiences in various destinations. Viator focuses on delivering high-quality options and user-generated reviews to assist in decision-making.


Training on Working with Suppliers

What does training on working with suppliers look like on both platforms, and how does it benefit travel agents?


Get Your Guide Travel Agent

Get Your Guide offers comprehensive training programs that assist agents in understanding how to effectively collaborate with suppliers. This training includes:


- Supplier Relations: Agents learn effective communication strategies with suppliers, ensuring a smoother booking process.

- Best Practices: The training provides valuable insights into industry best practices, enhancing agents’ selling techniques and capabilities.


Viator

Viator also provides training for travel agents, but their approach differs. They focus on:


- Self-Paced Learning: Agents can explore Viator’s resources at their convenience through informative webinars and tutorials, which enhance their understanding of working with suppliers.

- Onboarding Assistance: Viator's support team is available to help new agents navigate the platform, especially beneficial during the initial stages.


Comparing Commission Structures

When it comes to commissions, both platforms have distinct structures that can significantly impact your earnings.


Get Your Guide Travel Agent


- Flexible Commission Rates: Get Your Guide offers appealing commission rates, typically ranging from 10% to 25%, depending on the type of booking and volume of sales, allowing agents to maximize their income.

- Tiered Structures: Successful agents may benefit from enhanced rates based on their performance, encouraging continuous sales growth and fostering a competitive environment.


Viator


- Standard Commission Rates: Viator typically offers a competitive commission rate of around 20%, placing it at the forefront of the market.

- Incentives for High Performers: Like Get Your Guide, Viator implements incentives for top-performing agents, motivating them to strive for greater sales achievements.


Get Agent Opinions in Our Community

Gaining insights from the experiences of fellow agents can provide valuable context as you decide between Get Your Guide and Viator.


Community Feedback for Get Your Guide


- Supportive Environment: Many agents appreciate the nurturing community that Get Your Guide fosters, where they can share tips, success stories, and gather insights on working with suppliers.

- Resource Sharing: Agents routinely exchange valuable resources within this vibrant community, further enhancing their selling strategies and collaboration.


Community Feedback for Viator


- User-Friendly Interface: Agents frequently commend Viator for its intuitive interface, noting that it streamlines the booking process and enables effective communication on user-generated content.

- Rich Content: Community users highlight the wealth of user-generated content and reviews, aiding clients’ decision-making processes and enhancing customer satisfaction.


Our Industry Expertise

At Gateway Travel, we leverage years of industry expertise to help you navigate your choices with ease.


Three people discussing travel plans around a laptop showing a map. Background has a world map. Bright and collaborative atmosphere.

Expertise from Get Your Guide Travel Agent

Get Your Guide has maintained a strong presence in the industry for many years, attracting a broad range of suppliers and clientele. Agents gain from this extensive knowledge base through:


- Market Insights: Get Your Guide’s frequent updates inform agents about trends and developments in the travel market, enhancing their ability to sell effectively.

- Diverse Product Offerings: The variety of options available on Get Your Guide allows agents to cater to diverse client preferences, showcasing our industry expertise.


Expertise from Viator

Viator's affiliation with TripAdvisor enhances its credibility and support for agents:


- Reputation Management: Viator provides agents with tools to manage their listings, ensuring visibility, improving sales, and capitalizing on user-generated feedback.

- Analytics and Reporting: The sophisticated analytics tools enable agents to track their sales performance and adjust their strategies accordingly, ensuring they stay competitive.


Our Booking Technology Options

When considering booking technology, both platforms provide tools that simplify the process for travel agents.


Get Your Guide Travel Agent


- Seamless Integration: Get Your Guide's booking technology is designed for smooth integration with agent websites, streamlining the customer journey from inquiry to purchase, which is vital for effective selling.

- Mobile Accessibility: Agents can manage their bookings on-the-go, allowing them to stay productive in today's fast-paced environment.


Viator


- User-Friendly Platform: Viator is recognized for its straightforward booking platform that requires minimal upfront training, enabling agents to begin selling quickly and efficiently.

- Comprehensive Dashboard: The intuitive dashboard offers agents real-time visibility into their bookings, commissions, and performance metrics, significantly enhancing their operational efficiency.


Conclusion

In conclusion, both Get Your Guide Travel Agent and Viator offer fantastic opportunities for travel agents looking to enrich their portfolios with tours and activities. Ultimately, the right choice will depend on factors such as commission structure, training opportunities, community support, industry expertise, and technological tools.


Before finalizing your decision, consider engaging with communities that discuss experiences with both platforms and explore the training on working with suppliers that each offers. With the right information, you'll be equipped to select the best fit for your travel business.


If you want to learn more about either platform or get involved in our community of agents, be sure to visit our website! Your success in selling travel experiences is just a few clicks away!


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