Travel Agent FAM Trips: 10 Etiquette Rules You Must Follow

October 9, 2025

Travel agent familiarization (FAM) trips offer a unique opportunity for agents to explore exciting new destinations, experience top-notch amenities, and connect directly with suppliers, all while enhancing their skills. However, to truly maximize these valuable experiences, proper etiquette is essential. In this blog, we’ll explore ten etiquette rules that can help you make the most of your FAM trips. Not only will this guide enhance your journey, but it will also positively contribute to our company’s reputation. Let’s dive into these essential tips together!

1. Prepare Before You Go

Before you even think about packing your bags, it’s crucial to research your FAM trip destination thoroughly. Familiarize yourself with the local culture, traditions, and key attractions. Doing this preparation not only shows respect for the destination and its people but also equips you with a wealth of questions about industry practices that can enhance your learning experience when networking with fellow agents and suppliers. Consider this preparation as part of our training on professionalism, ensuring you approach your trip with knowledgeable insights.

2. Dress Appropriately

First impressions can make all the difference, especially within the travel industry. Dress smartly but comfortably according to the events outlined in the itinerary. Whether attending a hotel presentation, exploring a local site, or dining with partners, your appearance reflects your professional persona and our training on professionalism. Choose business casual attire that allows you to feel both confident and professional.

3. Be Punctual

Time is a finite resource, and lateness can disrupt the flow of the entire schedule. Aim to arrive on time for all activities, meetings, and interviews. Should you happen to be running late or face an unforeseen circumstance, notify the organizer as soon as possible. This not only shows respect for everyone involved but also helps maintain a positive atmosphere throughout the trip—one that aligns with our company’s reputation.

4. Network and Engage

Use FAM trips as an opportunity to build relationships with other travel agents and industry professionals. Engage in meaningful conversations, share experiences, and learn from our community of pros. Networking can lead to fruitful collaborations and valuable insights that will significantly benefit your growth as a travel agent.

5. Respect Boundaries and Privacy

While networking is an important aspect of FAM trips, always keep in mind to respect personal boundaries. Not everyone may feel comfortable sharing specific details about their professional strategies. Avoid pressuring anyone to divulge information they’re not ready to share. A respectful approach fosters trust, an essential ingredient for success in any collaborations within the industry.

6. Follow the Itinerary, but Stay Flexible

FAM trips typically feature a packed itinerary designed to provide agents with comprehensive exposure to the destination. While it's essential to adhere to this organized schedule, remain open to spontaneity. If an unexpected chance arises to explore something unique or connect with a local guide, seize it! Embracing flexibility can lead to the most memorable experiences along your journey.

7. Keep Your Smartphone in Check

In today's technology-driven world, it’s easy to become captivated by our smartphones. However, during FAM trips, make a conscious effort to minimize phone usage. Engage with your surroundings, and avoid excessive texting or social media posting during guided tours or group activities. This shows your commitment to the experience and respect for those around you, aligning with our plans for professional agents as dedicated members of the industry.

8. Give Feedback and Share Insights

Once your FAM trip concludes, consider sending a thank-you note to the trip coordinators or suppliers. Express your gratitude for the opportunity and share any insights you gained. Constructive feedback helps improve future FAM trips, and expressing your appreciation strengthens your professional relationships. This practice not only demonstrates professionalism but also ties back to our commitment to prioritize ongoing development in our training on professionalism.

9. Avoid Negative Comments

Maintain a positive and professional demeanor, even if you experience aspects of the trip that aren’t to your liking. It’s crucial to avoid complaining or openly discussing negative encounters, as this can create a toxic atmosphere. Instead, focus on the learning opportunities at hand and, if necessary, share constructive suggestions privately rather than airing grievances publicly.

10. Promote Your Experiences

Finally, responsibly share your FAM trip experiences with your clients and on your online platforms. Highlight the knowledge and achievements gained during your journey, and educate potential travelers about what they can expect when visiting the destination. By positively promoting the destination, you enhance your credibility and showcase your expertise as a well-informed travel agent, which plays a significant role in maintaining our company’s reputation.

Conclusion

Travel agent FAM trips present incredible learning opportunities and the chance to establish lasting relationships within the industry. By following these ten etiquette rules, you will not only set yourself apart as a professional but also help reinforce our company's reputation as a leader in travel. Remember to engage, network, and enjoy each journey. Are you ready to set out on your next FAM adventure? Keep these tips in mind to maximize the richness and rewards of your travel experiences!

If you have any questions about industry practices or seek further guidance regarding our training on professionalism, feel free to reach out. Your journey as a travel agent is just beginning—let’s make it a successful one together!