As a Travel Agent, it is important to have the right mind-set right about the value and services you offer. Remember, you are not just another search engine populating the cheapest fare. You ARE a trusted travel advisor trained and qualified to book your client's trips with ease. As a client using YOUR services, I should feel the stress of travel and worry completely removed.
Sure, as a client I can call the supplier directly or book on the internet but a huge component of the travel experience is missing. Without a Travel Agent, no one is invested in the details of my trip.
When I call my travel agent I know I am calling someone who cares about ME, the client. My travel agent knows my family members, their ages, my little ones allergy to gluten, and the difficulties my parents have with strenuous walking. All of these endless and unique details are carried by the travel agent.
You as the travel agent are ensuring all aspects of your client's travel needs are brainstormed and provided for. This is something your client won't have support or help with when booking online or calling the supplier directly. A travel agent is simply more invested in the success of their client's trip than any supplier ever could be.
If you focus on price alone, you are missing the key benefits of using a travel agent, which we feel is extraordinary customer service. Focusing on price alone also draws in clients that will come-and-go leaving you when the next shiny deal comes along.
Remember you are a valued travel advisor don't sell yourself short. As one of our agents, we at Gateway Travel are here to help you provide the exception tools, resources, and support you need to offer your clients exceptional service!
Happy Travel Planning from your Gateway Travel Family!
Serving our agents is our NUMBER ONE priority - We don't sell travel but strictly focus on providing the best service possible to each and every one of our agents.
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