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Do People Still Use Travel Agents in 2025?

  • Writer: Joshua Rich
    Joshua Rich
  • Sep 9
  • 4 min read

September 9, 2025

Two professionals with headsets sit at laptops in an office with a world map wall; a globe and Eiffel Tower model are also visible.

As we step into 2025, many are wondering, do people still use travel agents? The answer extends beyond their mere existence; it encompasses the incredible value they bring to travelers today. This value can be seen in notable Travel Agent Benefits, essential Supplier Partnerships, and insights on How to Become a Travel Agent. In our Travel Agent Career Guide, we explore pathways to success along with key Certification & Training Resources that can enhance your skills.


In this post, we’ll examine why travel agents continue to be a vital resource for travelers and those considering a career in travel. So grab a cup of coffee, sit back, and let’s delve into the evolving landscape of travel services.


The Relevance of Travel Agents in 2025


The Need for Personalization

As travel trends shift and change, the demand for tailored experiences has become more significant than ever. With unique interests, budgets, and preferences, today’s travelers crave personalized service. This is where travel agents excel, utilizing their expertise to curate trips that reflect individual desires. This includes options like luxury experiences, adventure tourism, or eco-friendly vacations that align perfectly with clients' needs.


Expertise in a Complex Market

The travel market can often be overwhelming, with endless options for flights, accommodations, and activities all vying for attention. Understanding which choices deliver the best value is not easy. This is where travel agents step in as your personal navigators. They have access to extensive resources and insider knowledge—tools that the average traveler may not discover on their own.


Time Savings

In our fast-paced world, time is precious. Finding the right travel options requires hours of research—comparing prices and coordinating trip details can be exhausting. Travel agents save you that time by managing the heavy lifting. This allows you to focus on other essential aspects of life, whether it’s work, family, or simply enjoying your free time.


Travel Agent Benefits


Strong Supplier Partnerships

One of the standout advantages of working with travel agents is their strong Supplier Partnerships. They often have direct relationships with airlines, hotel chains, tour operators, and other service providers. These partnerships can unlock exclusive deals, upgrades, and perks that are not available to the general public—essentially giving you access to a VIP experience in the world of travel.


Support Before, During, and After Travel

Imagine embarking on your long-awaited vacation only to face unexpected challenges—like flight delays, lost luggage, or hotel mix-ups. Travel agents provide invaluable support throughout the entire travel process. With their assistance, you’ll have someone to turn to in case of emergencies, ensuring your travel experience remains smooth and less stressful.


Access to Exclusive Packages and Deals

Another key perk of working with a travel agent is access to exclusive packages and deals. Many agents can bundle services—like flights, accommodations, and activities—into a single deal, often at reduced rates. Not only does this simplify the booking process, but it can also save you money, making your journey more enjoyable without breaking the bank.


How to Become a Travel Agent


Understanding the Pathways

If the prospect of becoming a travel agent intrigues you, it’s essential to know how to navigate this journey. Several pathways can lead to a rewarding career in travel, including starting as an independent agent or joining a host agency. Each option offers a different entry point into the industry, and it's vital to explore all your options.


Certification & Training Resources

Enhancing your skill set is crucial for success in the travel industry. Certifications bolster your credibility and equip you with the latest industry knowledge, making you a more competitive agent. Recommended Certification & Training Resources include:


- The Travel Institute’s Certification Programs

- ASTA (American Society of Travel Advisors) Training

- Vendor-Specific Training provided by major cruise lines or hotel chains


Utilizing these resources can provide valuable insights that will propel your career forward.


Current Trends in the Travel Industry


Sustainable Tourism

As the world increasingly prioritizes sustainability, many travelers are making mindful choices when planning their vacations. Travel agents can offer guidance on eco-friendly travel options that allow clients to enjoy their trips while supporting responsible tourism practices that minimize environmental impact.


Luxury Travel Experiences

The concept of luxury travel is evolving as travelers seek unique, authentic experiences rather than just lavish accommodations. Travel agents are well-positioned to assist in creating bespoke itineraries that highlight local culture, immersive activities, and personalized services, taking luxury travel to a new level of authenticity.


People in helmets and life vests are white-water rafting, paddling with red oars through splashing waves, displaying teamwork and excitement.

Adventure Tourism Growth

Interest in adventure tourism continues to rise, with activities such as hiking, biking, and experiential travel experiences gaining popularity. Travel agents can provide tailored recommendations based on firsthand experience, helping clients discover thrilling options for their next adrenaline-pumping vacation.


Conclusion

So, do people still use travel agents in 2025? Absolutely! The value Travel Agents provide—in terms of personalization, support, and insider knowledge—remains highly relevant and essential for travelers. As the travel landscape continues to evolve, agents are equipped to guide and support their clients better than ever.


If you’re considering entering this vibrant industry or simply looking for your next adventure, tap into the resources mentioned above and take full advantage of the Travel Agent Benefits available. The world of travel is waiting for you!


Ready to unlock the potential of travel agents for your own journey? Explore our resources today and get started on your travel adventure! Whether you're planning a trip or contemplating a career as a travel agent, Gateway Travel is here to guide you every step of the way.

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